Central ND News

The North Dakota Insurance Department provided assistance to over 1,500 consumers in 2024, addressing various insurance-related complaints and inquiries. This effort resulted in the recovery of more than $2 million for policyholders throughout the state.

As a consumer protection agency, the Department supports individuals dealing with issues related to health, life, auto, homeowners, and other insurance policies. It offers help with denied claims, improper billing, policy cancellations, and other disputes between policyholders and insurance companies.

"Our mission is to protect North Dakota consumers and ensure they receive the benefits and coverage they are entitled to. These recoveries represent real financial relief for individuals and families who likely have gone through some of the worst days of their lives," said Insurance Commissioner Jon Godfread. "I highly encourage any North Dakotan with insurance-related questions and concerns to contact our office. Our team is here to help ensure that insurance companies fulfill their obligations to policyholders."

In 2024 alone, the Department handled 1,590 consumer inquiries and processed 202 complaints against insurance companies and agents. Through claim adjustments, policy corrections, and negotiated settlements, over $2 million was returned to policyholders. This amount is more than double what was recovered in 2023.

For those seeking assistance with insurance matters, consumers can reach out to the Department by calling (701) 328-2440 or visiting their website at insurance.nd.gov.